Updated on 9.24.20
First off, thank you SO MUCH for your continued orders during this crazy time! You are awesome and we could not have made it this far without you.
As we are limited to 50% capacity (no more than 20 customers at at time), we do encourage you to continue placing orders for curbside pickup, which we are continuing at this time.
Please see below for FAQ’s regarding our restrictions. We ask that you be patient with us as we keep your and our staff’s health and safety as our top priority.
We truly hope you are well and healthy. If you have any questions at all, please feel free to send us an email, text us at 469-343-4421, or message us on Facebook or Instagram.
Much love, Andrew, Kate & baby Arthur ♥
Q: Can I still do curbside pickup?
A: Yes! You can place your order online and select Curbside Pickup as the shipping option—no minimum order. Curbside pickup hours are Monday-Friday 11 am - 5 pm. You will be notified when your order is ready to pickup. It will be placed in a box at the front of the store, where you can just grab it real quick. Or, if you want it delivered to your car, please call/text 469-493-6126 when you arrive & we’ll run your order out to you.
Q: Can I still have my order delivered locally for free?
A: Due to the birth of our newborn, we have paused our local delivery service, so sorry!
Q: Can you still help me with virtual Personal Shopping?
A: Yes! Want us to help you find what you’re looking for? Our Personal Shopper option is available 7 days a week from 8 am - 8 pm. Just message us what you’re looking for and we'll send you pics. Easy and secure online checkout. Available through email, text at 469-343-4421, Facebook, and Instagram.
Q: When can I come in the store?
A: The store is open to the general public with restrictions per Governor Abbot's order (listed below, please read before stopping by the shop). Store hours are Monday-Saturday 10 am - 6 pm, and Sunday 12 pm - 6 pm. Our curbside and Personal Shopping hours are different.
Q: When’s a good time to come in to the store?
A: At this time, we have chosen to be open to the general public and not by appointment, so availability to enter will depend on current occupancy which we are unable to predict.
STORE SAFETY / RESTRICTIONS
Q: What measures will you have in place to keep the store safe?
A: Your and our staff’s health and safety are our utmost priority. Per Governor Abbott’s order:
- Masks are required.
- Persons with any Covid-19 symptoms will not be allowed in the store.
- We will enact stringent and regular cleaning procedures, especially before and after transactions.
- Capacity will be limited to 20 customers in the store at any time.
- All staff will be wearing masks at all times.
- We will have a hand sanitizer station for store entry, checking out, and as you exit.
- All staff and customers not within the same household will stay 6 feet apart at all times.
Q: Are you still shipping orders?
A: Yes! We currently have a at-cost shipping options starting at $7.99.